The course fee must be paid before or on the first day of lessons. Cancellations must be made by email or fax. Full refund is made for cancellations more than 15 days before the start of the course. For cancellations within the 15 days preceding the beginning of the course, 30% of the course fee will be kept. Once the course has started no reimbursement will be made.
The certificate of enrollment which is required to apply for a Visa will be issued after receipt of the whole course fee. In case the Visa is not granted, 30% of the fee will be kept.
All amounts not reimbursed can be used for the same course or other courses within a year.
All disputes shall be judged by the Florence Court of Justice.