5.1 Pursuant to Article 52 of Italian Legislative Decree 206/2005, as amended by Italian Legislative Decree 21/2014, the Client may withdraw from the Conditions and therefore from the purchase agreement for any reason, without need for an explanation and without incurring any penalty, within 15 (fifteen) days from the date of start of the course.
Warning! In case that the purchased course starts within 15 days from order, the Customer may decide to cancel the enrollment within 24 hours from the order. After this term, it will be applied our “General cancellation rules”, that state: “For cancellations within the 15 days preceding the beginning of the course, 30% of the course fee will be kept. Once the course has started no reimbursement will be made”.
5.2 In order to exercise the right to cancel set out in the preceding Clause 5.1, the Client shall send notification to Istituto Galilei within the time limits indicated to the following email address: firstname.lastname@example.org, or by means of the form provided for that purpose on the Website.
5.3 In the event of cancellation, Paypal’s fees or eventual other costs of the refund process will be charged to the Customer.
5.4 Istituto Galilei shall arrange to refund the Client for the whole amount paid within 15 (fifteen) days from the date of cancellation, by transferring the debited amount, via the same payment method used by the Client for the initial transaction, unless otherwise agreed.
5.5 In any case, the Client shall forfeit the right to cancel should Istituto Galilei discover any of the following:
- If the refund is requested beyond the time established in point 5.1
- In case the client has already started the course